Shipping policy

Shipping Policy

Orders are processed within 1–3 business days after purchase.

All products are packaged carefully to protect freeze-dried items during shipping.

Shipping Rates
Flat rate shipping: $20 on orders under $20

Flat rate shipping: $15 on orders $20-$55

Free shipping: Orders over $55
Shipping rates apply to orders shipped within Canada.

Processing Time
Orders are typically shipped within 1–3 business days. During busy periods or holidays, processing times may be slightly longer.

Shipping Method

Orders are shipped using reliable Canadian carriers. Delivery time depends on destination and carrier service.

Incorrect Address
Please ensure the shipping address is correct at checkout. Hay There Farm is not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Pack…